Collections Agent – 6 Month Contract
£185 Per Day
Kind Consultancy is working with a leading Consumer Credit firm which is currently seeking Collections Agents to join them in a 6 month contract paying circa £185 per day. This position is fully remote and the client is open to applications from candidates anywhere in the UK.
The Collections Agent will:
- Provide excellent service to customers, handling inbound and outbound calls, e-mails and other correspondence from customers relating to missed payments and repayment plans
- Identifying and agreeing on appropriate and fair solutions for the customer, considering their individual circumstances and potential vulnerability.
- Adhering to all aspects of Treating Customers Fairly, consistently demonstrating the company’s values and behaviours.
For the Collections Agent contract, we’re looking for candidates who:
- Have previous experience of work in a regulated Collections environment
- Has strong computer skills, including proficiency with Microsoft Word and Excel.
- Has excellent Customer Service and Communication skills, including the ability to make customers feel heard and understood
If you’re interested in the Collections Agent contract and you have the skills and experience we’re looking for, please apply with an updated CV today.