Claims Data Manager

Claims Data Manager




£45,000 - £55,000 Per Year


Kind Consultancy is working with a well established and successful insurance firm which is currently seeking a Claims Data Manager to join them in a full time permanent position paying up to £55,000 and based in their Manchester office.

Key responsibilities of the Claims Data Manager position will include:

  • Analysing all available Claims data, highlighting issues or emerging risks to the relevant stakeholders, as well as ensuring any appropriate response measures are actioned.
  • Overseeing relationships with external suppliers and Third Party Administrator arrangements, ensuring performance is consistently meeting expectations, responding to any risks quickly and appropriately
  • Overseeing performance of the entire Claims book, ensuring accurate reserving, control of indemnity spend, proactive claims management and excellent customer service for each product.
  • Regularly assessing Claims resource and structure, planning for future requirements and managing Claims related recruitment activity.
  • Managing the Claims budget
  • Communicating effectively with the Claims Team Leader, ensuring they are clear on the business's objectives and on matters that require cascade through the business.
  • Holding overall responsibility for ensuring internal and external stakeholders receive required information and reports by agreed deadlines.
  • Overall responsibility for ensuring that Claims Quality Audit, Peer Review and other Claims governance processes are completed, fit for purpose and provide the business with the information required to continually improve.
  • Completing appraisals with the Claims Team Leader throughout the year and ensuring quality feedback is provided to support their development, as well as supporting with complex people matters.
  • Directly managing, or support Leaders in managing (depending on the product and arrangements) relationships with internal and external stakeholders, ensuring they maintain confidence in the Claims Team’s performance.

Our ideal candidate for the Claims Data Manager opportunity:

  • Has 5+ years of Liability claims experience, preferably in insurance
    Has strong Excel skills and Data Analysis expereince
  • Is a passionate, enthusiastic and organised leader, capable of managing high levels of activity across various departments.
  • Is able to quickly assimilate information and report in a clear and concise manner to stakeholders.
  • Is a quick-thinking, confident decision-maker
  • Can create a culture across Claims of innovation and agility, ensuring everyone in the department is constantly looking for ways to improve
  • Is a good communicator with the ability to create strong relationships and influence others.

If you have the skills, knowledge and experience we're looking for, you're based in or can commute to Manchester and you're interested in the Claims Data Manager opportunity, please apply with an updated CV today.

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