Kind Consultancy is working with a well-established challenger bank which is currently seeking an Assistant Product Manager to join them in a full-time, permanent role with a hybrid work model requiring 1-2 days per week in their Birmingham office paying a competitive annual salary.

The Assistant Product Manager will assist the Governance & Process Product Manager, with key responsibilities including:

• Supporting the delivery of non-material product review actions.
• Proactively monitoring, interpreting and cascading changes in market trends and regulatory changes which affect the Product team.
• Aiding in the collation, review and development of Customer outcome and Product operational monitoring.
• Gathering data, reporting on performance and supporting in the development of proposals to meet the Bank’s commercial goals.
• Supporting in the delivery of product reviews using the Product Review Framework to maximise regulatory adherence, customer experience, commercial return, legal position, and process compliance.
• Collaborating with the Chief Compliance Officer and Risk teams to understand where the product suite can provide Fair value and evolve with regulation.
• Supporting the management of Product literature and digital collateral to meet internal policy and relevant regulations.
• Aiding in the delivery of ‘regulatory led’ customer communications.
• Supporting on key activity including Interest Rate changes, changes to Terms and Conditions, Product Training and processes such as CASS/CoP reporting.
• Working with key business stakeholders to drive the effective delivery of good customer outcomes within existing products and services identified via the Product Outcome dashboard

Our ideal candidate for the Assistant Product Manager position:

• Demonstrates a strong understanding of commercial banking products
• Is familiar with Customer Outcome Testing
• Has good knowledge of the requirements of a Product Review and the regulatory, commercial, operational and consumer duty aspects of its consideration.
• Possesses a good understanding of Risk and Control management and ongoing self-assessment requirements.
• Has experience of working with third parties and the expectations and governance required.
• Is knowledgeable about the current UK Financial Services market and regulatory environment

If you're interested in the Assistant Product Manager opportunity, you have the necessary skills, knowledge and experience and you are based in or can commute to Birmingham, please apply with an updated CV today.