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Compliance Review Officer

Kind Consultancy is working with a large Mortgage network which is currently seeking a Compliance Review Officer to join them in a full-time 12-month fixed term contract, paying up to £28,000, based in their Leicestershire offices. The role will have a hybrid working model after a fully in-office training period.

The Compliance Review Officer will be part of their head-office Compliance team, with key responsibilities including:

  • Assessing client files to ensure compliance with all relevant regulations and company standards.
  • Ensuring that Appointed Representatives are always Treating Customers Fairly and delivering good customer outcomes, in line with FCA guidelines
  • Providing compliance guidance and support to colleagues and Appointed Representatives.
  • Instructing and coaching network members in order to improve risk assessment ratings.
  • Accurately recording all findings and corrective activity.

Our ideal candidate for the Compliance Review Officer opportunity:

  • Is CeMAP qualified, or willing to work towards it
  • Has past experience of work within a regulated Financial Services environment, preferably with Mortgages exposure
  • Is IT literate and a confident user of Microsoft Office products (Word, Excel, etc)
  • Is an excellent communicator in writing and speech, with a professional telephone manner
  • Is self-motivated and analytically minded
  • Having good knowledge of the current Mortgage marketplace would be desirable

If you’re interested in the Compliance Review Officer fixed term contract, you have the necessary skills, knowledge and qualifications and you are based in or can commute to Leicestershire, please apply with an updated CV today.

Mortgage Administrator

Kind Consultancy is working with a well-established Retail Financial Services organisation which is currently seeking a Mortgage Administrator to join them in a 12-month fixed-term contract role paying £27,000 with a hybrid work model requiring 2 in-office days per week in their Lancashire offices.

The Mortgage Administrator will provide a friendly, efficient and professional mortgage administration service with key responsibilities including:

  • Undertaking administrative duties to ensure the efficient operation of the Mortgage department and in accordance with agreed procedures including rate change implementation, month end and year end processes.
  • Releasing payments in line with authorised mandate level complying with the agreed procedure.
  • Undertaking tranche management monitoring activity.
  • Setting up products in line with company procedures.
  • Communicating with customers, Solicitors and other agencies or professionals in relation to mortgages and insurance.
  • Supporting the production of Management Information as required including information for networks and mortgage clubs.
  • Undertaking MLAR and PSD reporting for the Mortgage Department.
  • Complying with all legal responsibilities and codes of conduct to which the business must comply with i.e. AML, MCOB, Mortgage Code, BSA and FCA etc.
  • Dealing with customer dissatisfaction and complaints as required.
  • Escalating any concerns around source of funds, AML and suspected mortgage fraud.

Our ideal candidate for the Mortgage Administrator fixed-term contract:

  • Has experience of working in a Customer Service environment – preferably within regulated Financial Services
  • Demonstrates excellent communication skills both written and verbal
  • Is proficient in Microsoft packages including Word & Excel
  • Has strong time-management skills and attention to detail, with the ability to balance multiple tasks
  • Holds 5 GCSEs at Grade C or above including Maths and English or equivalent

If you’re interested in the Mortgage Administrator position, you have the skills, knowledge and experience we’re looking for and you’re based in or can commute to Lancashire, please apply with an updated CV today.

Lending Administration Officer

Kind Consultancy is working with a succesful and growing challenger bank which is currently seeking a Lending Administration Officer to join them in a full-time 12-month fixed-term contract based in their West Midlands offices.

The Lending Administration Officer will provide efficient administration support to customers and Relationship Managers, with key responsibilities including:

  • Liaising with Credit Underwriting staff to ensure all approval conditions and Terms & Conditions Schedules are understood and deliverable
  • Ensuring facility letters are issued on a timely basis, are accurate and include all agreed terms and conditions and are duly accepted by customers within agreed timescales
  • Collaborating with external law firms to ensure all facility documentation, including security documentation, is completed accurately and mitigates the bank’s risks, where appropriate
  • Ensuring that internal procedures are satisfactorily completed prior to new facility drawdown (including property valuations, security perfection and pre-conditions)
  • Maintaining timely and accurate Salesforce records to ensure progression of deals is documented appropriately
  • Taking all agreed fees and recording these accurately on Salesforce
  • Ensuring drawdowns are properly co-ordinated, authorised and correctly loaded on the banking system
  • Managing the release of security, seeking the appropriate approval, as required
  • Updating bank systems on a timely basis to accurately reflect terms of approved facilities
  • Identifying and recommending ideas for process efficiencies

For the Lending Administration Officer we’re looking for candidates who:

  • Have strong operational knowledge of bank processes and key regulatory/legal issues and of banking technology, payment systems and processes, telephony etc.
  • Have working knowledge of Facility Letters and Security documents
  • Have experience of working with Business, Commercial and Corporate customers within a Financial Services/Banking context
  • Demonstrate excellent communication and listening skills
  • Are highly numerate, solution focussed and results driven
  • Display consistently strong attention to detail
  • Holding a banking qualification would be desirable

If you’re interested in the Lending Administration Officer opportunity, you have the necessary skills, knowledge and experience and you’re based in or can commute to the West Midlands, please send an updated CV today.

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Shire House, Birmingham Road
Lichfield, WS14 9BW

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Telephone:
(+44) 121 643 2100

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Email:
enquiries@kindconsultancy.com

A specialist recruitment and executive search firm specialising in interim and permanent Governance, Risk, Compliance, Complaints, Financial Crime and Change & Transformation roles across Financial Services

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Registered Address: Kind Consultancy Ltd – St. James House St. James Square CHELTENHAM Gloucestershire, England GL50 3PR

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