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Mortgage Underwriter

Kind Consultancy is working with a well-established, long succesful Retail Financial Services organisation which is currently seeking a Mortgage Underwriter to join them in a full-time, permanent role with a hybrid work model based out of their Lancashire office, paying up to £35,000.

With a focus on providing an efficient, professional underwriting service to customers and intermediaries, key responsibilities of the Mortgage Underwriter will include:

  • Processing mortgage Decision in Principle (DIP) requests from intermediaries within SLA.
  • Processing mortgage applications on the organisation’s software system and completing all procedural administrative documentation efficiently liaising with the customer during the application process.
  • Maintaining accurate records and notes throughout all stages of the mortgage application.
  • Approving mortgage applications (direct and introduced) within specified limits in accordance with the Lending Policy.
  • Considering mortgage applications outside standard lending policy where a justifiable business reason exist.
  • Presenting out of criteria cases to the Credit Risk Committee with appropriate recommendations and rationale.
  • Maintaining professional business relationships with BDMs, mortgage introducers and external contacts, providing information and guidance when required.
  • Maintaining knowledge and complying with all legal responsibilities and codes of conduct to which the business must comply with i.e. Vulnerable Customers, AML, MCOB, DPA, FCA etc.
  • Meeting all requirements of the Training & Competence scheme.
  • Dealing with customer dissatisfaction and complaints as required.
  • Identifying opportunities for continuous improvement of products, policy, processes and procedures

Our ideal candidate for the Mortgage Underwriter opportunity:

  • Must hold 5 GCSEs at Grade C or above including Maths and English or equivalent.
  • Has excellent communication skills both written and verbal.
  • Is experienced in the use of Microsoft packages and is a confident user of Word and Excel.
  • Is able to independently manage multiple tasks
  • Demonstrates consistently strong attention to detail

If you’re interested in the Mortgage Underwriter opportunity and you have the skills, knowledge and qualifications we’re looking for, please apply with an updated CV today.

Senior Compliance Manager

Kind Consultancy is working with a growing FinTech business which is currently seeking a Senior Compliance Manager to join them in a full-time, permanent role paying circa £70,000 with a hybrid work model based out of their London offices.

The Senior Compliance Manager will provide high-quality guidance across the business on regulatory and compliance matters, with key responsibilities including:

  • Delivering accurate advice on regulatory manners in a timely manner, including FCA Handbook requirements
  • Maintaining up to date knowledge of regulatory and industry developments and advising the senior team on the necessary actions ahead of regulatory change etc
  • Participating in key business projects, providing Compliance input
  • Making sure that the Compliance Manual and all relevant policies and procedures are kept up to date
  • Supporting colleagues through Compliance Investigations or Reviews
  • Where required by the Head of Compliance, liaising with the FCA and responding to regulatory information requests.
  • Contributing to a strong, positive Compliance culture by building good working relationships across the business

Our ideal candidate for the Senior Compliance Manager opportunity:

  • Has 3+ years of experience in Compliance roles within Financial Services – ideally with FinTech exposure
  • Demonstrates in-depth knowledge of the UK regulatory environment, including all relevant FCA Handbooks
  • Is an excellent communicator in writing and speech, able to quickly build lasting working relationships and to translate complex Compliance topics for a variety of audiences
  • Has a track record of successfully interpreting and applying new regulations for a Financial Services business
  • Is analytically minded and highly organised with exceptional attention to detail.
  • Is highly motivated, with a desire to drive business-wide improvement and create a positive Compliance culture.

If you’re interested in the Senior Compliance Manager opportunity and you have the skills, knowledge and experience we’re looking for, please apply with an updated CV today.

Head of Financial Crime

Kind Consultancy is working with a growing FinTech business which is currently seeking a Head of Financial Crime to join them in a full-time, permanent role paying circa £100,000 with a hybrid work model based out of their London offices.

Leading the Financial Crime team, the Head of Financial Crime will hold overall responsibility for the implementation and execution of the organisation’s Financial Crime framework, including AML, CTF, Sanction Compliance, Fraud Standards, CDD, KYC and ABC, with key activities including:

  • Providing input to policies and suggesting policy enhancements, identifying MI reporting requirements for critical Financial Crime metrics to continuously build on the organisation’s Financial Crime defence position within the 1st line
  • Developing and maintaining key risk indicators to support the firm’s Financial Crime risk appetite, working with 2nd line to operationalise the risk appetite monitoring and reporting on compliance.
  • Holding responsibility for Financial Crime Data requirements and needs, ensuring a list of key data fields essential to Financial Crime processes are collated and maintained
  • Providing input and guidance to the 1st line business units for the Financial Crime Business Wide Risk Assessment
  • Creating and executing industry standard quality assurance frameworks to regularly assess the organisation’s position on Financial Crime
  • Writing professional briefings and papers to governance committees at Executive and Board level with the firm’s current state of play and providing clear plans to further enhance Financial Crime Operations
  • Working closely with the MLRO, providing status updates and briefing progress on new regulatory developments and Financial Crime enhancements.
  • Holding line management responsibility for the Financial Crime team, responsible for their performance delivery and performance management and development, providing coaching and continuous improvements with overall accountability on the delivery outputs in Financial Crime projects or workstreams.
  • Taking a leading role in driving change and innovation for Financial Crime projects and regulatory changes now and in the future, understanding FCA requirements and expectations within Financial Crime
  • Overseeing the reporting and investigation of suspicious activity reporting liaising with the MLRO

Our ideal candidate for the Head of Financial Crime opportunity:

  • Must hold a recognised Financial Crime qualification, holding other Banking qualifications would also be beneficial
  • Has in-depth operational knowledge of bank processes and key regulatory/legal issues
  • Possesses substantial knowledge of banking technology, payment systems and processes, telephony etc
  • Has extensive experience of leading and delivering SME Financial Crime teams and frameworks including compliance requirements and expectations (ideally within commercial banking)
  • Has extensive people leadership experience and presentation, analytical and communication skills
  • Is highly numerate and an analytical thinker

If you’re interested in the Head of Financial Crime position and you have the necessary skills and qualifications, please submit an updated CV today.

Head of Enterprise Risk

Kind Consultancy is working with an Alternative Financial Services organisation which is currently seeking a Head of Enterprise Risk to join them in a permanent, full-time role with a hybrid work model based in their Birmingham offices.

The Head of Enterprise Risk will work with the Chief Risk Officer and Head of Compliance to embed the business’s Risk Appetite
Statement and Enterprise Risk Management Framework, strengthening risk awareness ownership and culture, with key responsibilities including:

  • Developing, implementing and maintaining a comprehensive Enterprise Risk Management framework, aligned to regulatory and best practices.
  • Delivering the annual Risk Appetite statement refresh, monitoring adherence to limits and escalating breaches
  • Establishing, implementing and maintaining adequate risk management policies and procedures including effective procedures for setting risk appetite, identifying risks to the business, assessing risk, monitoring, and reporting risk exposures
  • Challenging and overseeing the identification, assessment and management of material risks including strategic, operational, financial and change risks
  • Overseeing risk reporting processes and development of key risk indicators, challenging appropriateness of measures and monitoring, encouraging better understanding and maturity of assessment.
  • Providing regular and accurate risk reports to the Chief Risk Officer and Committees. Support Chief Risk Officer at Board Risk Committee, presenting view on key risks management and trends, identify emerging risks and inform and support key decision making
  • Leading and delivering the second line monitoring plan and provide review and challenge on business RCSAs
  • With the Head of Compliance, overseeing the embedding of regulatory frameworks, processes and assessment (e.g. operational resilience, consumer duty)
  • Encouraging risk ownership, improving knowledge and awareness across the business; leading professionalisation of horizon scanning, ensuring an external, forward- looking approach to assessing emerging risks, and delivering regular updates and recommendations that are consistent with industry best practice
  • Influencing and promoting strong risk culture via training and communication, business partnering across first line. Enforce risk management principles into business processes and decision-making.
  • Ensuring compliance with relevant regulatory requirements, providing input, challenge and helping to shape key regulatory artefacts (e.g. ICAAP, ILAAP, Recovery Plan, Solvent Exit Plan, Operational Resilience Self-Assessment).

Our ideal candidate for the Head of Enterprise Risk position:

  • Has a substantial track record as an experienced Risk Senior Manager in Financial Services (UK banking) and good knowledge of the relevant regulatory environment (PRA, FCA)
  • Has a broad background in Risk Management across Financial and Non-Financial risks
  • Is experienced in setting, measuring and reporting risk metrics through to Board level, and in developing and embedding strong risk culture
  • Has experience of engagement with internal & external audit, regulators, Board and senior management
  • Has a history of successfully building and balancing relationships with strong influencing and negotiation skills including the ability to influence across functional teams and senior colleagues.
  • Has strong leadership and people management abilities.
  • Is flexible and pragmatic with good problem solving, analytical and decision-making skills
  • Demonstrates excellent verbal and written communication and interpersonal skills

If you’re interested in the Head of Enterprise Risk opportunity, you live in or can commute to Birmingham and you have the necessary skills, knowledge and experience, please apply with an updated CV today.

Compliance Monitoring Officer

Kind Consultancy is working with a fast-growing Alternative Financial Services business which is currently seeking a Compliance Monitoring Officer to join them in a full-time, permanent role paying £55,000 to £65,000 with a hybrid work model based out of their central London office.

The Compliance Monitoring Officer will support the Compliance Monitoring Manager in delivering a Compliance Monitoring Plan (CMP) which provides assurance to senior management and board that the organisation is operating within the compliance risk appetite, and in line with the relevant conduct guidance and UK regulations, with key responsibilities including:

  • Undertaking 2nd line compliance monitoring activities as part of the risk-based Compliance Monitoring Plan (CMP)
  • When required, providing subject matter expert advice and support on monitoring of Anti-Financial Crime Second Line of Defence (AFC 2LOD) monitoring,
  • Supporting the Compliance Monitoring Manager with the development of compliance monitoring practices and data collection techniques and with embedding a strong compliance culture across the organisation.
  • Working closely with the AFC 2LOD team, to ensure the activity effectively covers AML, counter terrorist financing, sanctions and fraud risk.
  • Accurately assessing the risk of any issues identified, to enable effective prioritisation of reporting and subsequent action tracking.
  • Maintaining awareness of broader conduct risk and regulatory expectations in respect of treating customers fairly and Consumer Duty, providing support and guidance to colleagues and demonstrating appropriate personal conduct.
  • Escalating significant issues to the Compliance Monitoring Manager at the earliest opportunity, to enable discussion and relevant action to be taken.
  • Ensuring records of activity and issues are retained and tracked to completion.
  • Assisting the Compliance Monitoring Manager with the development of monitoring techniques through the use of data and MI, where possible utilising technology to its advantage to maximise resources and efficiency.
  • Delivering constructive feedback and challenge through positive stakeholder engagement and relationships.

Our ideal candidate for the Compliance Monitoring Officer opportunity:

  • Has a substantial background of work in a regulated Banking/Financial Services environment.
  • Has previously completed compliance monitoring activity (Thematic, Focus, Continuous or Deep Dive Reviews) under delegated authority, ideally within a bank.
  • Can utilise technology to develop data and MI to support a Compliance Monitoring Plan
  • Has strong report writing experience.
  • Has a good understanding of understanding Payment Services (especially banking as a service business models), Retail Banking, Merchant Acquiring and Card Issuing (including Payment Scheme rules), the Provision of Safeguarding Accounts, Commercial Lending (including unregulated secured loans via broker distribution), Retail Deposit-Taking (Including via deposit aggregators and depositor protection rules) and Consumer Lending
  • Is able to consider the requirements of Consumer Duty and Treating Customers Fairly within the broader customer outcomes assessed during reviews.

If you’re interested in the Compliance Monitoring Officer position, you’re based in or can commute to London and you have the necessary skills, knowledge and experience, please apply with an updated CV today.

Transaction Monitoring Analyst

Kind Consultancy is working with a succesful, growing Alternative Financial Services business which is currently seeking a Transaction Monitoring Analyst to join them in a full-time, permanent role paying up to £45,000 with a hybrid work model based out of their Birmingham office.

The Transaction Monitoring Analyst will work on a new Transaction Monitoring system, with key responsibilities including:

  • Processing and investigating transaction monitoring alerts generated by the new system.
  • Identifying potential suspicious activity, ensuring compliance with regulations and the firm’s internal processes.
  • Using transaction data to identify patterns, trends, and anomalies.
  • Sharing insights to enhance system performance and regulatory compliance
  • Providing feedback on the suitability of segments, rules, and scenarios to ensure an optimal balance between risk management and operational effectiveness, and on the suitability of AI-related alerts to ensure an optimal balance between risk management and operational effectiveness.
  • Contributing to the formation of internal service level agreements through the establishment and recording of processing times.
  • Providing feedback to design optimal user workflows

Our ideal candidate for the Transaction Monitoring Analyst opportunity:

  • Has proven experience in Transaction Monitoring within a banking or financial services environment.
  • Is familiar with ComplyAdvantage or similar AML and compliance platforms.
  • Has a strong understanding of Financial Crime regulations.
  • Has past experience in reviewing and optimising transaction monitoring rules and scenarios.
  • Has an analytical mindset with the ability to interpret complex data and identify risks.
  • Is meticulous with excellent written and verbal communication skills.
  • Is poficient in Microsoft Office Suite and relevant compliance tools.

If you’re interested in the Transaction Monitoring Analyst position, you’re based in or can commute to Birmingham and you have the skills and knowledge we’re looking for, please apply with an updated CV today.

Operational Resilience & Business Continuity Manager

Kind Consultancy is working with a well-established Retail Financial Services business which is currently seeking an Operational Resilience & Business Continuity Manager to join them in a permanent, full-time role paying up to £50,000 with a hybrid work model based in their Staffordshire offices.

The Operational Resilience & Business Continuity Manager will support the organisation’s ability to anticipate, prepare for, respond to, and recover from disruptive events, ensuring compliance with regulatory expectations, with key responsibilities including:

  • Supporting the development, implementation, and continuous improvement of operational resilience strategies and business continuity plans across the business.
  • Designing and executing scenario testing exercises to assess the organisation’s preparedness for disruptive events.
  • Supporting business process owners with process mapping activities to ensure critical business processes are identified and protected.
  • Ensuring that contingency plans are maintained, regularly tested, and updated based on evolving risks and business needs.
  • Working with cross-functional teams to identify vulnerabilities and potential risks to business operations, developing strategies to mitigate them.
  • Supporting with managing risk events and incidents, coordinating response efforts to minimise operational disruption.
  • Ensuring all operational resilience and business continuity efforts align with regulatory requirements and industry standards.
  • Maintaining awareness of evolving regulatory expectations and adjusting plans accordingly.
  • Supporting the business in managing third-party relationships, ensuring vendors and service providers have appropriate resilience and continuity plans in place.
  • Providing regular reports to senior management on the state of operational resilience, risks, incidents, third party supplier assurance and the effectiveness of continuity plans.
  • Identifying areas for improvement in operational resilience practices, leveraging lessons learned from testing, incidents, and risk assessments to enhance the organisation’s preparedness.
  • Ensuring all documentation related to resilience and continuity, including annual self-assessment, policies, procedures, and plans, is current, accurate, and effectively communicated to relevant stakeholders.

Our ideal candidate for the Operational Resilience & Business Continuity Manager opportunity:

  • Has experience of managing operational risks within a regulated Financial Services organisation
  • Has an excellent understanding of Operational Resilience and Business Continuity activities
  • Possesses very strong regulatory knowledge, including a high level understanding of SS1/21 – Operational Resilience, TCF/Conduct Risk and AML
  • Is a confident user of all Microsoft Office products
  • Is highly organised with strong time management skills

If you are interested in the Operational Resilience & Business Continuity Manager opportunity, you have the necessary skills, knowledge and experience, and you are based in or can commute to Staffordshire, please apply with an updated CV today.

Compliance Monitoring Officer

Kind Consultancy is working with a large, national Financial Services business which is currently seeking a Compliance Monitoring Officer to join them in a full-time, permanent position paying up to £32,000 with a hybrid work model requiring 2-3 in-office days per week in their Milton Keynes offices.

The Compliance Monitoring Officer will support the delivery of second line monitoring across the business, with key responsibilities including:

  • Contributing to the preparation of the Compliance Monitoring Plan, which is risk-based, and approved by the Group Risk & Compliance Director and Group Audit & Risk Committee.
  • Preparing regular, timely, relevant and concise reporting on the Monitoring findings for management, including recommendations for addressing any weaknesses identified.
  • Tracking and reporting on the progress of remedial actions and where appropriate, guiding management in implementing necessary improvements.
  • As required, acting as “Lead Monitoring Officer” to manage specific reviews and coordinate the activities of other Monitoring Officers in relation to that work.
  • Working closely with key business areas and stakeholders, for example the Case Checking Team, across the business to implement the agreed approach to Compliance Monitoring.
  • Staying updated on best practices and external developments in the area of Monitoring and ensure that learning is applied.
  • Undertaking special investigations as required in response to breaches or other issues arising.
  • Identifying and escalating at the earliest opportunity any significant regulatory issues to the line manager in a clear and accurate manner.
  • Conducting onsite visits as required to enable planning, testing and reporting to take place.

Our ideal candidate for the Compliance Monitoring Officer opportunity:

  • Must have relevant experience within Financial Services industry, with particular knowledge of mortgage services.
  • Has a sound understanding of FCA Regulation, including MCOB, ICOBS and DISP.
  • Is a team player, with the ability to work unsupervised.
  • Has a proven ability to build strong and effective working relationships with stakeholders.
  • Demonstrates consistently strong attention to detail and ability to deliver high quality written work and reporting.
  • Displays effective oral and written communication skills.
  • Has the confidence and credibility to provide appropriate and commercial challenge to the business.
  • Holding a professional mortgage qualification (CF1, CF6) or being willing to study for one would be desirable, as would holding a professional compliance qualification (ie. ICA Diploma or Advanced Certificate)

If you’re interested in the Compliance Monitoring Officer position and you have the necessary skills, knowledge and experience and live in or can commute to Milton Keynes, please apply with an updated CV today.

Paraplanner

Kind Consultancy is working with a succesful, national Wealth Management firm which is currently seeking a Paraplanner to join them in a permanent role paying £35,000 to £50,000 dependent on experience. This role will have a hybrid work model to be based out of the firm’s Wolverhampton, Stockport or Newcastle offices – candidates must be able to commute to one of these locations.

The Paraplanner will support the firm’s Financial Planners by conducting research, preparing reports, and ensuring that clients receive the best advice based on thorough analysis, with key responsibilities including:

  • Preparing detailed financial reports and recommendations.
  • Conducting research on financial products and market trends.
  • Assisting Financial Planners in developing client strategies.
  • Ensuring compliance with regulatory requirements.

Our ideal candidate for the Paraplanner opportunity:

  • Holds a minimum of a Diploma in Financial Planning or equivalent, and wishes to aspire to be Chartered and a CFP.
  • Has experience in paraplanning or similar role involving the use of Cashflow planning tools and CRM systems.
  • Demonstrates strong analytical and research skills.
  • Has good knowledge of financial products and the current regulatory environment.
  • Has a keen eye for detail

If you’re interested in the Paraplanner opportunity, you have the skills, experience and qualifications we’re looking for, and you’re based in or can commute to Newcastle, Stockport or Wolverhampton, please apply with an updated CV today.

Financial Planner

Kind Consultancy is working with a succesful, national Wealth Management firm which is currently seeking a Financial Planner to join them in a permanent role paying £50,000 to £80,000 dependent on experience. This role will have a hybrid work model to be based out of the firm’s Wolverhampton, Stockport or Newcastle offices – candidates must be able to commute to one of these locations.

The Financial Planner will work directly with clients to understand their financial goals and develop tailored strategies to help them achieve these goals, with key responsibilities including:

  • Developing comprehensive financial plans for clients.
  • Providing advice on investments, pensions, insurance, and tax planning.
  • Building and maintaining long-term relationships with clients.
  • Staying updated on market trends and regulatory changes.

Our ideal candidate for the Financial Planner position:

  • Is qualified at least to a Diploma level, and is on track to be Chartered and Certified Financial Planner (CFP) or equivalent.
  • Has proven experience as a Financial Planner or Advisor.
  • Demonstrates strong interpersonal and communication skills.
  • Is able to quickly build trust and rapport with clients.
  • Is committed to and passionate about providing independent and unbiased Financial Planning.

If you’re interested in the Financial Planner opportunity, you have the necessary skills, experience and qualifications, and you live in or can commute to Newcastle, Stockport or Wolverhampton, please apply with an updated CV today.

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A specialist recruitment and executive search firm specialising in interim and permanent Governance, Risk, Compliance, Complaints, Financial Crime and Change & Transformation roles across Financial Services

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