This author has not written his bio yet.
But we are proud to say that admin@kindconsult contributed 50 entries already.
Late on Friday afternoon, after the markets had closed for the weekend, the Supreme Court shared their judgement on three appeal cases involving Discretionary Commission Arrangements. These were cases where consumers alleged that car dealers who were motivated by commission payments linked to the total amount they paid burdened them with higher interest rates for […]
On Friday, after markets closed, the Supreme Court published their decision on three appeal cases concerning commission payments (Discretionary Commission Arrangements) made by lenders to car dealers. Here are five crucial takeaways you need to know: The Supreme Court sided with lenders in two out of the three cases, reversing the earlier rulings. The ruling […]
In a new statement published this morning, the FCA shared some of the considerations they are currently assessing for a “possible” Motor Finance Consumer Redress Scheme if the Supreme Court judgement concerning discretionary commission arrangements finds in favour of the effected consumers. Recap: What’s happening with DCAs? Prior to the 2021 ban on the practice, […]
Kind Consultancy had a strong pre-existing relationship with a small but well-established challenger bank who were embarking on a growth journey. They brough their plans to us exclusively and asked for help building out and strengthening their Financial Crime department. We put together a designated team who had the relevant knowledge and network, who met […]
A large UK Retail Bank reached out to Kind via their RPO, who we had a good working relationship with. The client expressed a need for volume support on a business critical project, utilising our Kind Agile Solutions offering to get the talent they needed in place fast. As this project involved multiple business areas, […]
A recent survey shows that 76% of Financial Services business leaders in the UK are expecting Financial Crime to rise over the next 12 months. The study by consulting firm Kroll asked CEOs, Chief Compliance Officers, Chief Risk Officers and senior legal role holders within Financial Services firms if they expected Financial Crime to increase […]
The Economic Crime and Corporate Transparency Act (ECCTA) first came into effect in March 2023 and it marked a significant moment in the UK’s work to tackle Financial Crime, including Money Laundering and Fraud, with a focus on increasing corporate transparency. The act requires companies to provide clearer and more accessible information regarding their ownership […]
The nights are long and cold, the decorations are up, carols are in the air – yes, it’s once again the time of year when we like to step back and take a look at what Kind Consultancy have achieved over the last 12 months. It’s been a real whirlwind year for us and it […]
BAU Complaints (Business As Usual Complaints) make up the majority of complaints for many organisations. When they build up or suddenly increase in quantity, managing the situation is crucial. Kind Agile Solutions is built for situations like this – as shown in the following Case Study. A major Financial Services client was experiencing a backlog […]
Volume Quality Complaints present a unique challenge to Financial Services firms. It’s important to resolve complaints quickly, but they need to be handled by knowledgeable and experienced Complaints professionals to avoid creating further conflict with customers and potential regulatory involvement. In this Case Study we look at how one Motor Finance firm used Kind Consultancy […]
Shire House, Birmingham Road
Lichfield, WS14 9BW
Telephone:
(+44) 121 643 2100
A specialist recruitment and executive search firm specialising in interim and permanent Governance, Risk, Compliance, Complaints, Financial Crime and Change & Transformation roles across Financial Services
Copyright © 2025 Kind Consultancy
Registered Address: Kind Consultancy Ltd – St. James House St. James Square CHELTENHAM Gloucestershire, England GL50 3PR
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.
Accept settingsHide notification onlySettingsYou can read about our use of cookies in detail by clicking here.
These cookies are strictly necessary to provide you with services available through our website and to use some of its features.
Because these cookies are strictly necessary to deliver the website, refusing them will have impact how our site functions. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. But this will always prompt you to accept/refuse cookies when revisiting our site.
We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. You are free to opt out any time or opt in for other cookies to get a better experience. If you refuse cookies we will remove all set cookies in our domain.
We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.
These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience.
If you do not want that we track your visit to our site you can disable tracking in your browser here:
We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.
Google Webfont Settings:
Google Map Settings:
Google reCaptcha Settings:
Vimeo and Youtube video embeds:
You can read our Privacy Policy in detail by clicking here.