Head of Financial Crime Operations
Kind Consultancy is working with an already succesful and still growing FinTech bank which is currently seeking a Head of Financial Crime Operations to join their team in a full-time, permanent role with a hybrid work model requiring up to 3 in-office days per week in their London offices.
This is an opportunity to join a succesful brand during an exciting period of growth, developing and defining their approach to Financial Crime and Fraud operations, with key responsibilities including:
- Defining clear priorities and directing Fraud and Financial Crime Operations strategy, working with product teams to convert the transformation roadmap into pragmatic resolutions.
- Harnessing market research and data analysis to guide decision-making, improve processes and pre-empt emerging trends.
- Recognise and categorise customer needs and potential opportunities to ensure the business remains competitive and innovative.
- Creating and enhancing fully compliant Financial Crime and Fraud policies, procedures and processes, with a focus on quantifiable performance and transparent ownership.
- Leading and mentoring a small team of Process Managers, driving everyday operational delivery and encouraging ongoing professional development.
- Collaborating with a range of stakeholders, both internal and external, to enact the Financial Crime Transformation roadmap.
Our ideal candidate for the Head of Financial Crime Operations opportunity:
- Has substantial experience with and current knowledge of emerging technologies and process methodologies.
- Possesses expert-level knowledge of Financial Crime Operations and Fraud Operations, with a track-record of scaling and enacting strategic transformations.
- Is an analytically-minded critical-thinker, with strong data analysis and interpretation skills.
- Has previous experience in growth environments with exposure to bank accounts
- Demonstrates excellent stakeholder management and engagement skills, including product collaboration and working with outsourced partners.
- Can navigate cross-functional teams while managing risk and executing effectively.
If you have the necessary skills, knowledge and experience, are based in or can commute to London and are interested in the Head of Financial Crime Operations position, please apply with an updated CV today.
