Senior Financial Crime Manager and Deputy MLRO

Kind Consultancy is working with a well-established and successful Retail Financial Services business in the West Midlands which is currently seeking a Senior Financial Crime Manager & Deputy MLRO to join them in a full-time permanent role paying circa £65,000, with a hybrid work model requiring 2 days in-office per-week.

The Senior Financial Crime Manager & Deputy MLRO will report to the Chief Compliance Officer and will manage 5 direct reports in the Financial Crime team, with key responsibilities including:

  • Identifying risks within the business and its subsidiary companies relating to Financial Crime, developing effective and proportionate systems and controls.
  • Analysing all regulatory output in Financial Crime matters, carrying out Gap Analysis and preparing recommendations and action plans as appropriate where gaps are identified
  • Identifying and reporting on areas of weakness in current procedures and making recommendations for improvement.
  • Producing monthly and quarterly reports for the Executive Risk and Board Risk Committees
  • Deputising for the Chief Compliance Officer & MLRO when required
  • Leading a team of Financial Crime Analysts.
  • Maintaining an excellent working knowledge of the Financial Crime guidelines and any other relevant legislation (e.g. JMLSG)
  • Acting as a key point of contact for Financial Crime related issues and delivering advice and guidance to staff where required.
  • Authoring and maintaining the Financial Crime Risk Management Framework and associated policies as well as conducting the annual Fraud & AML Risk Assessment for the business
  • Acting as a SME for all change programmes within the organisation
  • Managing and co-ordinating Financial Crime investigations, and representing the business in Court
  • Representing the business on trade body panels, including UK Finance
  • Delivering training on Financial Crime to both new starters and all staff on a regular basis
  • Developing and extending the Financial Crime team’s knowledge and competence in technical areas

Our ideal candidate for the Senior Financial Crime Manager & Deputy MLRO position:

  • Must have current experience of Financial Crime / AML related work, with a minimum of 5 years of experience within a financial institution.
  • Is capable of working towards being approved by the FCA as the MLRO (SMF17) within a reasonably short timeframe.
  • Must have strong communication skills – essential for this role as the role holder will need to communicate clearly and concisely both in writing and speech for an area that is technical and complex, and must be able to communicate effectively with a wide range of stakeholders including Senior Management and Board Members.
  • Holds a relevant Financial Crime/AML qualification (Certificate level minimum).
  • Having previous experience of database mining techniques, and Fraud Detection systems such as SIRA, CiFAS or National Hunter would be desirable, as would Mortgage Fraud and On-line transactional fraud experience
  • Has a proven ability to coach and develop a team with a minimum 3 years of team leadership experience.

If you’re interested in the Senior Financial Crime Manager and Deputy MLRO position and you have the skills, knowledge and qualifications we’re looking for, please apply with an updated CV today.

Senior Fraud & Financial Crime Operations Analyst

Kind Consultancy is working with a well-established challenger bank which is currently seeking a Senior Fraud & Financial Crime Operations Analyst to join their offices in the Birmingham area in a permanent, full-time role working with shift patterns.

The Senior Fraud & Financial Crime Operations Analyst will be the first line of defence in protecting the bank against Financial Crime and Fraud and will act as point of contact for customers who need support through phone calls and webchat. Key responsibilities will include:

  • Reviewing and actioning output from financial crime systems in relation to regulatory screening of AML/KYC, fraud screening and transaction monitoring, identifying cases of suspicious customer activity.
  • Conducting reviews to maintain Service Level Agreements and appropriate record keeping.
  • Working with the Head of Financial Crime Operations and the Financial Crime Operations Manager to investigate customers, conduct Enhanced Due Diligence and submit for MLRO approval where necessary.
  • Flagging customers who do not meet KYC standards or risk appetite which may include recommending customer exits.
  • Conducting comprehensive and robust Customer Due Diligence (CDD) & Enhanced Due Diligence (EDD) reviews on ad hoc referrals, Customer Risk Assessments, and periodic reviews
  • Using analytical and judgement skills to determine whether correct decisions have been made and supporting decision-making with clear rationales and evidence.
  • Ensuring that KYC and CDD checks undertaken by operational areas are in line with the Bank’s guidelines & processes and are compliant with relevant external regulations.
  • Reviewing and assessing suspicious activity referrals, completing submissions to regulatory bodies such as the NCA where necessary.
  • Ensuring the correct risk ratings are assigned by Analysts to customer files and identifying where information may be missing.
  • Seeking to continually improve the fraud prevention and detection processes and the recording and monitoring methods within Financial Crime
  • Identifying fraud training needs within Financial Crime and across the Bank and delivering appropriate training to minimise the financial crime risk.
  • Maintaining up to date awareness of legislation, regulation, trends, and media information in relation to financial crime, sharing  knowledge with the Financial Crime team and where necessary, the wider Bank
  • Identifying and reporting any fraud risks, control/process failures and new or emerging financial crime risks

For the Senior Fraud & Financial Crime Operations Analyst opportunity, we’re looking for candidates who:

  • Have substantial experience with Anti-Money Laundering, Know Your Customer, Fraud and Sanctions policies & procedures and case management systems.
  • Have a good understanding of digital first and mobile app services.
  • Have previously worked on cases related to Financial Crime and Fraud typologies.
  • Have past experience in a KYC role and the ability to analyse transaction activity against KYC standards.
  • Are highly organised with the ability to manage multiple tasks and meet strict deadlines.
  • Have an excellent understanding and demonstration of business awareness.
  • Have excellent written and verbal communication skills with an attention to detail.
  • Can develop and maintain internal and external business relationships to exchange routine and non-routine information clearly and concisely.
  • Are passionate about maintaining and updating their own technical knowledge on an ongoing basis and effectively imparting learning with team members.
  • Demonstrate a strong understanding of how Financial Crime work relates to the wider business and public domain
  • Have the ability to identify relevant required enhancements to existing processes and procedures in line with monitoring and regulatory requirements.

If you’re interested in the Senior Fraud & Financial Crime Operations Analyst position, you’re based in or can commute to the Birmingham area and you have the skills and experience we’re looking for, please apply with an updated CV today.

Financial Crime Manager – Contract

Kind Consultancy is working with an already successful and still growing Retail Financial Services business based in London which is currently seeking a Financial Crime Manager to join them on a 6 month contract basis, paying £450 per day with a hybrid work model.

The Financial Crime Manager will report to the Chief Compliance Officer and manage 2 direct reports, with key responsibilities including:

  • Identifying Financial Crime related risks within the business,
  • Identifying and reporting on areas of weakness in current procedures
  • Managing two Financial Crime Analysts.
  • Maintaining an excellent working knowledge of the Financial Crime guidelines
  • Acting as a key point of contact for Financial Crime related issues and delivering advice and guidance to staff where required.

For the Financial Crime Manager contract we’re looking for candidates who:

  • Currently hold or have previously held a Financial Crime Manager title within Financial Services, ideally in a Retail Banking context
  • Have experience of coaching and managing staff
  • Have up to date and in-depth knowledge of legislation and regulations around Financial Crime
  • Are excellent communicators and can quickly build strong working relationships with colleagues at all levels of seniority

If you’re interested in the Financial Crime Manager contract and you have the skills and experience we’re looking for, please apply with an updated CV today.

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