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Compliance Monitoring Manager

Kind Consultancy is working with a well-established, successful Automotive Finance business which is currently seeking a Compliance Monitoring Manager to join them in a full-time, permanent role paying up to £55,000, with a hybrid work model requiring 3 in-office days per week in Leicestershire.

The Compliance Monitoring Manager will:

  • Manage a small team monitoring regulated activity in our business
  • Maintain a continual focus on Consumer Duty and positive customer outcomes
  • Maintain appropriate systems and controls to ensure compliance with the requirements and standards under all applicable FCA regulations.
  • Complete FCA regulatory returns
  • Support staff development and deliver regular training opportunities to the wider team
  • Communicate Compliance issues to key stakeholders

Our ideal candidate for the Compliance Monitoring Manager opportunity:

  • Has extensive experience of Compliance-related work in FCA regulated environments
  • Has good knowledge of Consumer Credit and the relevant FCA rules and guidance including CONC, Consumer Duty, ICOBS and Vulnerable Customers
  • Has past experience of completing FCA regulatory returns and conducting root cause analysis
  • Has experience manging, leading and coaching staff
  • Is an excellent communicator in both writing and speech, with the ability to translate complex Compliance issues for a variety of audiences
  • Demonstrates strong problem solving skills with the ability to translate problems and find resolutions
  • Is highly organised with good IT and software skills – must be a confident Excel use

If you’re interested in the Compliance Monitoring Manager opportunity, you have the skills, knowledge and experience we’re looking for and you live in or can commute to Leicestershire, please apply with an updated CV today.

Business Analyst

Kind Consultancy is working with a long-standing UK financial services organisation which is currently seeking a Business Analyst to join them on a full-time, permanent basis. Paying £35,000 – £40,000 dependent on experience, with a hybrid work model requiring 2 days per week in their Leicestershire offices after a fully office-based training period.

Reporting to the Business Transformation Manager, the Business Analyst will support the delivery of business transformation and change initiatives across the firm, with key responsibilities including:

  • Assisting with the creation of key change framework documents
  • Ensuring that all transformation and change projects adhere to the defined change framework including templates and reporting processes.
  • Acting as a bridge between technical teams and stakeholders to ensure clear understanding and alignment of project and goal deliverables.
  • Championing business transformation, providing support and coaching on the principles and methodology relating to securing and structuring a new project.
  • Identifying, defining, and documenting project requirements.
  • Translating requirements into suitable documentation, tailored for business and technical use, including user stories / use cases and customer journeys.
  • Examining existing business models and flows of data, documenting and summarising findings and then assisting in the design and delivery of improved solutions.
  • Identifying options for potential solutions and assessing them for business, financial and technical feasibility.
  • Establishing and building effective, long-lasting relationships with stakeholders, SME’s and third parties
  • Organising and facilitating project workshops and meetings as appropriate.
  • Assisting in the creation of testing schedules associated with project deliverables, and assist in User Acceptance Testing where required.

Our ideal candidate for the Business Analyst opportunity:

  • Has experience of delivery using Agile change methodology and of working within a regulated Financial Services environment
  • Has knowledge of other change management frameworks and documentation.
  • Is able to hit the ground running, utilising solid past experience in performing a Business Analyst role across a range of projects
  • Demonstrates excellent analytical skills with a focus on attention to detail to ensure completion of tasks to a high standard.
  • Has a proactive approach to change delivery, with the ability to prioritise effectively
  • Is a logical and creative problem-solver with the ability to identify critical issues.
  • Has exceptional organisational, time management & communication skills and the ability to learn quickly.
  • Has strong presentation, written and spoken communication skills.
  • Has the initiative to identify and research own ideas and those suggested by colleagues.
  • Holding or being willing to work towards professionally recognised accreditation would be desirable, as would an advanced working knowledge of Microsoft Office, Visio and Project and a track record of effectively challenging existing approaches/practices/systems

If you’re interested in the Business Analyst role, are based in or can commute to Leicestershire and have the skills, knowledge and experience we’re looking for, please apply with an updated CV today.

IT Change Risk Manager

Kind Consultancy is working with a large, successful Property Services business which is currently seeking an IT Change Risk Manager to join them in a full-time, permanent role paying £65,000 – £90,000 dependent on experience, with a hybrid work model requiring 3 in-office days per week which can be in either their Buckinghamshire or Bedfordshire offices.

The IT Change Risk Manager will provide second line oversight of IT change risk across the business with a focus on technology transformation and change initiatives, with key responsibilities including:

  • Leading the assessment of Programme and IT Change Risk as the second line subject matter expert in IT Change, with a focus on technology transformation and change programmes.
  • Assessing the effectiveness of Risk Management capabilities within specific programmes, including assessment of the documentation and management of risks; the assessment, management, and escalation of key risks and issues; the appropriateness of management responses; and the impacts of key risks to the business.
  • Developing holistic management information and reporting on the risk profile of significant IT Change programmes and the aggregate risk profile to the business arising from change.
  • Engaging and collaborating with the wider team to ensure appropriate SME input and challenge into the broader non-technology elements of change and associated Operational Risk e.g. business functionality, regulatory expectations and information risk requirements.
  • Challenging that risks associated with IT Change are appropriately assessed to consider all risk disciplines including consideration as to whether good customer outcomes are being achieved and foreseeable harm is being avoided in line with Consumer Duty.
  • Leading and delivering ’deep dive’ reviews of specific programmes and IT change deliverables to include, as required: consideration of governance arrangements; solution design and selection; testing including non functional testing, business readiness, delivery and implementation planning; and the management of activities transitioning to BAU – providing second line views and reports to programme management and wider senior management.
  • Engaging with management to highlight potential gaps in the moment, providing structured feedback and drive improvements.
  • Producing reports and MI for relevant groups, Committees and Board as required.

Our ideal candidate for the IT Change Risk Manager opportunity:

  • Holds a professional programme/change management qualification (e.g., CCMP, PMI, MSP) or IT audit (CISA) and equivalent experience of IT and change risk assessment at infrastructure, application and programme/project level.
  • Demonstrates expertise in technology risk/change risk and control practices.
  • Has outstanding communication skills (both verbal and written) and listening skills with the ability to provide constructive challenge to senior stakeholders whilst building relationships
  • Has experience in a change practitioner context, for example project or programme management, and of delivering or providing oversight over large technology transformation programmes.
  • Has experience of working in a function with responsibility for IT risk, transformation and change and of report writing appropriate for committees and ExCo level.
  • Has a strategic and commercial outlook in the context of risk management and delivering change.
  • Is a subject matter expert in IT risk, technology transformation programmes and technology change assurance.
  • Has very strong knowledge of tools, techniques, and practices for managing change and IT change risk.
  • Demonstrates a good understanding of the role of Group Risk in supporting the delivery of business objectives.

If you’re interested in the IT Change Risk Manager position and you have the skills, knowledge, experience and qualifications we’re looking for, please apply with an updated CV today.

Compliance Administration Support Assistant

Kind Consultancy is working with a large Commercial Finance business which is currently seeking a Compliance Administration Support Assistant to join them in a full-time, permanent role with a predominantly remote working model and a salary of up to £32,000.

The Compliance Administration Support Assistant will aide the Compliance team in their work, with key responsibilities including:

  • Ensuring companies across the group are current with Assurance requirements – being on top of who needs a review based on the specified priorities.
  • Booking assurance reviews for new and existing subsidiaries and branches, demonstrating a hands-on approach to getting these booked in
  • Liaising with the Assurance Officers who carry out the reviews to confirm capacity and availability
  • Following up with subsidiaries who need chasing to book, or fail to provide the requested documents, or who cancel their meetings
  • Applying attention to detail, managing the system of record and trackers for current statuses of subsidiaries, to ensure records are up to date
  • Requesting documentation from subsidiaries, and preparing the report basics from the provided documents, previous reviews, and publicly available information such as on Companies House
  • Providing weekly and monthly updates on progress and performance to relevant stakeholders.
  • Assisting the Compliance Manager, ACP manager and the wider Compliance team in various tasks and activities, ensuring alignment with team objectives.
  • Effectively supporting the company’s requirements for the delivery of Assurance Consultation meetings with its subsidiaries and its continuous future development.

Our ideal candidate for the Compliance Administration Support Assistant:

  • Demonstrates exceptional attention to detail, with thorough documentation and record-keeping
  • Is confident in the use of Information Technology, including managing worklists in Excel and the use of Word and Outlook
  • Has strong verbal and written communication abilities and interpersonal skills, with the ability to effectively engage with staff at all levels, clearly and concisely conveying of information
  • Having relevant  past experience working within a compliance or regulatory environment with exposure to Commercial Finance would be highly desirable, as would experience of managing workloads and diaries

If you’re interested in the Compliance Administration Support Assistant and you have the knowledge, skills and experience we’re looking for, please apply with an updated CV today.

Senior Project Manager

Kind Consultancy is working with a major UK Retail Bank which is currently seeking a Senior Project Manager to join them on a remote, 6 month contract paying £589 per day via umbrella.

The Senior Project Manager will be part of the Change & Transformation division, leading Project and Programme teams and managing all aspects of the project management life-cycle to ensure successful delivery of projects for our Sponsors, Stakeholders and Customers, with key responsibilities including:

  • Mobilising and managing projects and change initiatives using formal methodologies and lifecycles.
  • Developing and managing a stakeholder engagement plan ensuring continuous and clear communications with sponsors, business owners and impacted suppliers.
  • Working with project sponsors to develop scope and business cases including financials and project plans.
  • Developing and maintaining a disciplined change control process to make sure changes are formally agreed.
  • Managing the project visibly against the project plan including schedule and budget, making changes where necessary.
  • Ensuring the project adheres to the Change Book of Standard Procedures and governance framework.
  • Working with internal / external stakeholders and suppliers to design innovative solutions and establish requirements and priorities.
  • Establishing resourcing requirements for the project and work with Portfolio/Programme leads to optimise the mix of internal/external resource and develop solutions to resource shortfalls.
  • Ensuring the project delivers on time and within budget whilst remaining aligned to the strategy.
  • Taking accountability, assessing situations and making critical decisions when faced with complex demands and issues that can, and will, arise throughout the project life-cycle.
  • Leading and coordinating teams of diverse technical and non-technical resources across multiple geographic sites and engaging effectively with external 3rd party service providers.

Our ideal candidate for the Senior Project Manager contract:

  • Has substantial experience of project management, delivering quality projects on budget and on time
  • Has a good understanding of the financial sector – having Fraud expertise and working with PSR regulation would be highly desirable
  • Demonstrates sound business acumen and judgment; the ability to see and communicate technology challenges in business terms; and the ability to understand and deliver business value
  • Has experience of working on change delivery with suppliers / third party partners
  • Possesses in-depth knowledge of payment schemes & systems
  • Has experience of Financial and Risk Regulatory Reporting environments
  • Has experience of managing change in decision systems and regulated model environments
  • Has past exposure to all types of releases such as rapid deployment and the more traditional release methods
  • Is highly articulate with exceptional communications and inter-personal skills and proven leadership, influencing and decision making abilities.
  • Has experience of regulated environments and of Financial and Risk data driven landscapes
  • Has experience of digital delivery in both Waterfall and Agile methodologies
  • Demonstrates a sound understanding of project management methodologies
  • Has a track record of managing successful relationships with partners and 3rd parties
  • Having past experience of Complex Regulatory project delivery environment, Industry & Regulatory responses / interactions and of managing change in Payment Scheme environments would be desirable

If you’re interested in the Senior Project Manager contract and you have the skills, knowledge and experience we’re looking for, please apply with an updated CV today.

Senior Business Analyst

Kind Consultancy is working with a leading Retail Bank which is currently seeking a Senior Business Analyst to join them on a remote, 6 month contract paying £410 per day via umbrella.

The Senior Business Analyst take the lead on the Fraud Strategy Business Impact Assessment, fully understanding the business needs for the to-be solution, with key responsibilities including:

  • Managing a plan for delivering BIA, with key milestone activities
  • Assessing options and considering the business impact for innovative business solutions
  • Working with internal / external stakeholders and suppliers to establish to-be processes, documenting them and supporting with training development
  • Identifying risks of recommended solutions and propose ways to manage those risks
  • Supporting and leading implementation of training and testing (scenario development and defect management) for Fraud Strategy

Our ideal candidate for the Senior Business Analyst contract:

  • Has substantial past experience of business analysis and a track record of delivering quality artefacts on budget and on time
  • Is able to think strategically and deliver pragmatically
  • Demonstrates well developed communication skills, with the ability to translate complex issues for a variety of audiences
  • Having previous experience of working on Fraud projects would be desirable

If you have the skills, knowledge and experience we’re looking for and you’re interested in the Senior Business Analyst opportunity please apply with an updated CV today.

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