Customer Service

Kind’s Excellent Customer Service

In recognition of Customer Service Week, we’ve taken some time to check in with our own customers and asked them to contribute testimonials on the service that they’ve received, whether as a client or a candidate. Delivering a customer experience above and beyond any standard recruitment agency is very important to us, and we’re proud of the responses we’ve had and wanted to share them below.

Establishing a business in a tough, fast-paced environment requires the support of dedicated professional resourcing partners who are able to understand the requirements and deliver exceptional candidates with a minimum of fuss. Kind Consultancy understood our requirements and very quickly delivered a strong shortlist from which we hired. This has continued over the intervening 2 years and all of our recruitment is managed via Lynsey Moore and her team. They are a professional team who take the time to genuinely understand our requirements but throughout remain supportive, engaging and they are a pleasure to work with” – [Client, Large Consulting Firm]

Selena Tye is a very professional person who has a passion for her role and applies herself in every way to ensure the correct candidates are selected for the client. Selena has supported me and my colleagues immensely throughout this current project. Her selection process has certainly helped the project prove to be a success and allowed us to build good relations with the client who are considering further projects for us.” – [Candidate, Financial Services Contractor]

Selena Tye has worked with us for a number of years, supporting with the right consultants to assist the business through authorisation when the FCA first took over our regulation. Selena remains in regular contact, assisting us with ad-hoc projects and the best people to support us in an ever-changing regulatory environment” – [Client, Retail Financial Services Business]

I highly recommend working with Regan Dalwood. He’s been excellent in proactively reaching out to find me opportunities that fit my skill set. Regan’s communication was excellent. He has kept me up to date throughout the process all while maintaining a professional relationship. I will certainly approach Regan in the future for my next opportunity. ” – [Candidate, Financial Services Contractor]

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