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Head of Financial Crime Operations

Kind Consultancy is working with an already succesful and still growing FinTech bank which is currently seeking a Head of Financial Crime Operations to join their team in a full-time, permanent role with a hybrid work model requiring up to 3 in-office days per week in their London offices.

This is an opportunity to join a succesful brand during an exciting period of growth, developing and defining their approach to Financial Crime and Fraud operations, with key responsibilities including:

  • Defining clear priorities and directing Fraud and Financial Crime Operations strategy, working with product teams to convert the transformation roadmap into pragmatic resolutions.
  • Harnessing market research and data analysis to guide decision-making, improve processes and pre-empt emerging trends.
  • Recognise and categorise customer needs and potential opportunities to ensure the business remains competitive and innovative.
  • Creating and enhancing fully compliant Financial Crime and Fraud policies, procedures and processes, with a focus on quantifiable performance and transparent ownership.
  • Leading and mentoring a small team of Process Managers, driving everyday operational delivery and encouraging ongoing professional development.
  • Collaborating with a range of stakeholders, both internal and external, to enact the Financial Crime Transformation roadmap.

Our ideal candidate for the Head of Financial Crime Operations opportunity:

  • Has substantial experience with and current knowledge of emerging technologies and process methodologies.
  • Possesses expert-level knowledge of Financial Crime Operations and Fraud Operations, with a track-record of scaling and enacting strategic transformations.
  • Is an analytically-minded critical-thinker, with strong data analysis and interpretation skills.
  • Has previous experience in growth environments with exposure to bank accounts
  • Demonstrates excellent stakeholder management and engagement skills, including product collaboration and working with outsourced partners.
  • Can navigate cross-functional teams while managing risk and executing effectively.

If you have the necessary skills, knowledge and experience, are based in or can commute to London and are interested in the Head of Financial Crime Operations position, please apply with an updated CV today.

Mortgage Underwriter

Kind Consultancy is working with a well-established Retail Financial Services firm which is currently seeking a Mortgage Underwriter to join them in a permanent, full-time role paying up to £37,000 with a hybrid work model requiring 2 in-office days per week in their Lancashire office.

The Mortgage Underwriter will focus on providing a professional, efficient underwriting service to customers and intermediaries with key responsibilities including:

  • Processing mortgage Decision in Principle (DIP) requests from intermediaries.
  • Processing mortgage applications on a software system, completing all procedural administrative documentation efficiently liaising with the customer during the application process.
  • Maintaining accurate records and notes throughout all stages of the mortgage application.
  • Approving mortgage applications (both direct and introduced) within specified limits in accordance with the Lending Policy.
  • Considering mortgage applications outside standard lending policy where a justifiable business reason exist.
  • Presenting out of criteria cases to the Credit Risk Committee with appropriate recommendations and rationale.
  • Building and maintaining professional business relationships with BDMs, mortgage introducers and external contacts, providing information and guidance when required.
  • Maintaining continually updated knowledge and complying with all relevant legal responsibilities and codes of conduct i.e. Vulnerable Customers, AML, MCOB, DPA, FCA etc.
  • Capturing all risk events and near misses on the events log within 48 hours of identification.

Our ideal candidate for the Mortgage Underwriter opportunity:

  • Is CeMap qualified (or industry equivalent)
  • Holds at least 5 GCSEs at Grade C or above including Maths and English or equivalent.
  • Demonstrates excellent communication skills in writing and speech.
  • Is a confident user of Microsoft Office software including Word & Excel.
  • Can independently manage multiple tasks while maintaining strong attention to detail.

If you’re interested in the Mortgage Underwriter opportunity and you have the necessary skills, knowledge and qualifications and are based in or can commute to Lancashire, please apply with an up-to-date CV today.

AML Officer

Kind Consultancy is working with a well-established and still growing property finance business which is currently seeking an AML Officer to join them in a full-time, permanent role based in their Kent offices, paying up to £45,000 dependent on experience. The position will be fully in-office for the first 6 months and then move to a hybrid model.

Reporting to the Senior Compliance Manager, the AML Officer will focus on providing guidance and support to the business in all aspects of Anti-Money Laundering controls, processes and training with key responsibilities including:

  • Reviewing and assessing all aspects of the existing AML control framework, recommending change and helping provide strategic direction on all AML related matters;
  • Carrying into effect projects and actions highlighted by the MLRO Annual Report and working towards production of the next Report;
  • Advising and reviewing level of CDD and EDD on live mortgage application cases;
  • Taking ownership of policies, reviewing processes and monitoring their implementation;
  • Designing and providing training and awareness programmes across the business;
  • Reviewing and enhancing the firm-wide AML and Financial Crime risk assessment;
  • Advancing the organisation’s ability to risk rate our customer book;
  • Providing regular management information on AML and Financial Crime;
  • Horizon scanning for regulatory and legislative changes in AML/CDD/PEPs and Sanctions and related areas – providing comment and advice to the business;
  • Providing support to the business by undertaking ad hoc projects and research:
  • Assisting with Compliance Monitoring.

Our ideal candidate for the AML Officer opportunity:

  • Has an excellent understanding of AML regulation and guidance and requirements in practice;
  • Works well on their own initiative while being aware of business needs and priorities;
  • Must have previous management experience
  • Is able to prioritise and coordinate action plans with a number of stakeholders;
  • Demonstrates good project management skills;
  • Is able to handle sensitive and confidential information with discretion;
  • Is highly organised with good attention to detail and accuracy
  • Has excellent IT skills (proficient in Microsoft Word, Excel and PowerPoint);
  • Excellent interpersonal and communication skills
  • Having knowledge of the current Mortgage market would be advantageous

If you have the necessary skills, knowledge and experience, are based in or can commute to Kent, and are interested in the AML Officer opportunity please apply with an updated CV today.

Business Risk and Controls Manager

Kind Consultancy is working with an established and still-growing alternative Financial Services business which is currently seeking a Business Risk and Controls Manager to join them in a full-time role paying circa £70,000 with a hybrid work model based out of their Birmingham office.

Reporting to the Head of Business Risk, key responsibilities of the Business Risk and Controls Manager will include:

  • Leading and coordinating first-line risk sampling and control assessment activities to ensure efficient and insightful execution.
  • Assisting business units in achieving and maintaining compliance with the organisation’s RCSA framework.
  • Acting as a trusted advisor and subject matter expert to business teams on Operational Risk matters.
  • Providing coaching and support to develop team knowledge and confidence in Risk Management practices.
  • Identifying areas for improvement in risk controls and collaborating with teams to implement effective mitigation strategies.
  • Contributing to the continual enhancement of the organisation’s non-financial risk profile through proactive engagement and feedback loops.
  • Monitoring and reporting on risk themes, incidents, trends and control effectiveness to senior stakeholders.
  • Promoting a strong risk culture across the organisation, fostering a shared sense of ownership and accountability.
  • Ensuring, through monitoring, that appropriate levels of sampling are undertaken across the business, directly undertaking the sampling as agreed upon with the Head of Business Risk or the Executive Committee.
  • Acting as secretary to the Operational Risk Committee.
  • Providing regular reporting on outcomes, trends, recommendations, and risk profiling to committees as appropriate.
  • Periodically reviewing the Incidents with the second line.

Our ideal candidate for the Business Risk and Controls Manager opportunity:

  • Has proven experience in Operational Risk management within Financial Services.
  • Demonstrates a strong understanding of risk control frameworks, including RCSA, control testing, and issue management.
  • Displays excellent analytical skills and attention to detail, with the ability to interpret risk data and develop actionable insights.
  • Is a confident communicator with the ability to influence and engage stakeholders across different levels.
  • Has excellent knowledge of risk management policies and procedures, and of Business, Commercia and Corporate banking customers.
  • Demonstrates an extensive understanding of Operational Risk Frameworks, policies and procedures.
  • Has operational knowledge of bank processes and key regulatory/legal issues.
  • Is analytically minded with a problem-solving approach
  • Holding a relevant qualifications in risk management or compliance would be highly desirable (e.g., IRM, PRMIA, GARP, ICA)

If you have the skills, knowledge and experience we’re looking for, you’re based in or can commute to Birmingham and you’re interested in the Business Risk and Controls Manager opportunity, please apply with an updated CV today.

Senior Recruitment Consultant

Kind Consultancy is the Midlands’ leading Financial Services & Banking recruitment agency, dedicated to specialist roles within Banking & Financial Services. In the decade since Kind Consultancy was founded, we have built a reputation for harnessing our industry knowledge to deliver tailored recruitment and executive search results to our clients, continually growing our customer base through our commitment to outstanding customer service. Now, we work with the biggest global banks, new Fintech start-ups and organisations of every size in between, connecting businesses to game-changing talent faster and more efficiently than any generalist recruiter.

We have an outstanding company culture and have been certified by, as well as being one of the inaugural recipients of, the People’s Platform Award – an award recognising companies that meet verified benchmarks for their commitment to fostering an employee-centric company culture.

As part of our ongoing success and growth, we’re now looking for a Senior Recruitment Consultant, ideally, one who has previous experience working on Financial or Professional Services roles, to join us in a permanent, full-time role with a hybrid work model requiring 3 days per-week in our Lichfield office. Previous Financial Services exposure is not essential, we’re looking for 3 or more years of Recruitment experience and the professionalism and communication skills needed to maintain the above-and-beyond customer service and client care that Kind Consultancy is known for. This is an active desk with regular roles coming in from Financial Services and Banking clients and you will be expected to develop account management experience and the ability to bring on new clients using strong business development skills.

Our head office is in Lichfield, but our client base includes organisations all over the world

What can Kind Consultancy offer you?

  • Excellent salary
  • Market-leading uncapped bonus scheme
  • Company Pension
  • Healthcare
  • Life Assurance
  • 2 days per week Working From Home
  • 25 days holiday + bank holidays
  • Early finish on Fridays
  • Quarterly and Annual incentives and trips

We will also:

  • Provide ongoing training on both recruitment techniques and industry knowledge.
  • Provide full administrative support.

We have a collaborative culture that you will become part of. Our team works together, helping each other and pushing each other to achieve all that we can, individually and collectively. We are also dedicated to helping you succeed and develop your career further.

Recruitment Consultant

Kind Consultancy is the Midlands’ leading Financial Services & Banking recruitment agency, dedicated to specialist roles within Banking & Financial Services. In the decade since Kind Consultancy was founded, we have built a reputation for harnessing our industry knowledge to deliver tailored recruitment and executive search results to our clients, continually growing our customer base through our commitment to outstanding customer service. Now, we work with the biggest global banks, new Fintech start-ups and organisations of every size in between, connecting businesses to game-changing talent faster and more efficiently than any generalist recruiter.

We have an outstanding company culture and have been certified by, as well as being one of the inaugural recipients of, the People’s Platform Award – an award recognising companies that meet verified benchmarks for their commitment to fostering an employee-centric company culture.

As part of our ongoing success and growth, we’re now looking for a Recruitment Consultant, ideally, one who has previous experience working on Financial or Professional Services roles, to join us in a permanent, full-time role with a hybrid work model requiring 3 days per-week in our Lichfield office. Previous Financial Services exposure is not essential, what we’re looking for is 12 months of Recruitment experience and the professionalism and communication skills needed to maintain the above-and-beyond customer service and client care that Kind Consultancy is known for. This is an active interim desk with regular roles coming in from Financial Services and Banking clients and you will be expected to develop account management experience and the ability to bring on new clients using strong business development skills.

Our head office is in Lichfield, but our client base includes organisations all over the world

What can Kind Consultancy offer you?

  • Excellent salary
  • Market-leading uncapped bonus scheme
  • Company Pension
  • Healthcare
  • Life Assurance
  • 2 days per week Working From Home
  • 25 days holiday + bank holidays
  • Early finish on Fridays
  • Quarterly and Annual incentives and trips

We will also:

  • Provide ongoing training on both recruitment techniques and industry knowledge.
  • Provide full administrative support.

We have a collaborative culture that you will become part of. Our team works together, helping each other and pushing each other to achieve all that we can, individually and collectively. We are also dedicated to helping you succeed and develop your career further.

Financial Planner

Kind Consultancy are working with a well established Wealth Management firm which is currently seeking a Financial Planner to join them in a full-time, permanent role with a hybrid work model based in their Nottingham office, paying circa £45,000 – £55,000 .

The Financial Planner will provide full holistic wealth advice to new private clients and business owners that the succesful candidate will acquire through their own own activities with networking, webinars and events assisted by the inhouse marketing team, with key responsibilities including:

  • Ensuring that the firm’s clients receive the highest level of financial advice and ongoing service.
  • Contributing to the success of the business by further developing the existing client bank, gaining referrals where possible and strengthening client relationships.
  • Bringing new clients to the business establishing financial plans for their financial goals and aspirations following the client centric ethos already embedded in the business.
  • Maintaining a high profile for both your self and the firm in the local business and professional sectors by way of planned and focused networking.
  • Consistently complying with legislative, financial, procedural and quality requirements
  • Maintaining a proactive and positive working environment, contributing to pulling the team towards shared goals and targets

Our ideal candidate for the Financial Planner opportunity:

  • Must be Diploma qualified to Level 4 and ideally working towards Chartered status
  • Has proven experience in a client facing Wealth Management or Financial Planning role
  • Demonstrates a consistent ability to develop and forge successful business relationships
  • Has a track record of successfully operating within a compliant framework and adhering to corporate and regulatory quality standards.
  • Has strong communication and presentation skills with the ability to plan and prioritise workloads.
  • Displays consistently outstanding attention to detail
  • Possesses a high level of initiative and enthusiasm with the ability to identify opportunities within the wealth management and financial planning arena
  • Strong product, market and technical knowledge. IT literate (Excel, Word, PowerPoint etc)

If you’re interested in the Financial Planner opportunity, you have the skills, knowledge, experience and qualifications we’re looking for and you’re based in or can commute to Nottingham, please apply with an updated CV today.

Paraplanner

Kind Consultancy is working with a fast growing, national Financial Adviser organisation which is currently seeking a Paraplanner to join them in a full-time, permanent role paying £40,000 to £45,000 based on experience. The role is based in their Berkshire offices, with a hybrid work model requiring 2 in-office days per week.

Key responsibilities of the Paraplanner role will include:

  • Accurately preparing suitability reports and letters to target deadlines
  • Undertaking comparative research in preparation of client recommendations
  • Completing technical research as part of the existing arrangement review process
  • Ensuring all client work is compliant and supported with relevant paperwork
  • Performing tax planning analysis
  • Producing and analysing cashflow modelling
  • Understanding clients’ overall financial position from Independent Financial Adviser (IFA) fact-finds
  • Discussing client objectives with the relevant IFA, identifying and obtaining necessary client information to prepare the required suitability checks
  • Ensuring all client queries are appropriately investigated and accurate responses given
  • Conducting annual reviews in line with service level agreements.
  • Delivering good client outcomes, comply with the relevant compliance, terms and conditions, and financial crime procedures (anti-money laundering, data security, anti-bribery, fraud, and corruption) of the firm at all times.
  • Keeping up to date with all relevant product, legislative, and technical changes.
  • Ensuring relevant continuing professional development (CPD) is maintained and recorded accurately

Our ideal candidate for the Paraplanner opportunity:

  • Must be Level 4 Diploma qualified
  • Is proficient in all Microsoft Office programs, especially Excel and Word
  • Has strong written and verbal communication skills, including excellent telephone manner
  • Is highly organised, with good planning and time management skills
  • Is accurate in all work, with consistently strong attention to detail

If you’re interested in the Paraplanner opportunity, have the necessary skills and qualifications and can commute to one of the three listed office locations, please apply with an up-to-date CV today.

Our Offices

Shire House, Birmingham Road
Lichfield, WS14 9BW

Call Us

Telephone:
(+44) 121 643 2100

Email Us

Email:
enquiries@kindconsultancy.com

A specialist recruitment and executive search firm specialising in interim and permanent Governance, Risk, Compliance, Complaints, Financial Crime and Change & Transformation roles across Financial Services

Copyright © 2025 Kind Consultancy

Registered Address: Kind Consultancy Ltd – St. James House St. James Square CHELTENHAM Gloucestershire, England GL50 3PR

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