IT Change & Transformation Team : Case Study

1 November 2023

IT Change & Transformation Team – Case Study

An IT Change & Transformation Team is vital for any successful technology change project. In this case study we take a look at a global automotive organisation with no UK IT presence who contacted Kind’s Change & Transformation recruitment specialist looking to substantially expand their Global Project division with a UK team.

The Situation

After the business reached out to us, our specialist took weekly conference calls with the Global Project team to discuss their plans for the UK branch of the business. On these calls they dug in to all of the relevant role profiles in detail and examined past successes and barriers the client had faced in establishing new national teams. They needed a Head of IT, a Solution Architect, a Data Architect and 2 Business Analysts to create the new division in Britain. Working together, we developed a 3 month recruitment plan to embed the full team, starting with the Head of IT.

Our Solution

Using their extensive pre-existing network and knowledge of the best Change & Transformation and IT Project professionals in the UK, our specialist handled all aspects of the recruitment process. They confidentially approached Heads of IT working at comparable and competing businesses, identifying those who were open to a new challenge and selecting the very best of these to put forward to the client.

The firm interviewed 3 of these, and selected one to make an offer to, which was immediately accepted. With the Head Of in place, they were then able to work closely with our specialist as they filled all of the remaining 4 roles. The whole project was completed within the agreed timeframe and Kind’s work was highly commended by the client. The team were extremely effective, smoothly integrating the new UK division into the wider business and global operations

Find out more about Kind’s work on Change & Transformation recruitment here, and read more Case Studies featuring Change & Transformation projects here.

Senior Programme Manager

1 November 2023

A telecommunications client was struggling to find a good variety of candidates while recruiting for a Senior Programme Manager position. Kind’s Change & Transformation specialist was brought in after the initial interview stages to scope what was lacking from the initial shortlist from direct resource and external support of agency’s.

We conducted a fresh head-hunting search conducted via our pre-existing network, building a new shortlist of 5 candidates drawn from a range of industries outside of telecommunications. All 5 were then interviewed by the client, with 3 taken forward to face-to-face second stage interviews, 2 of which were subsequently taken to final interview with one being offered and accepting.

The client credited Kind’s Change & Transformation specialist with delivering a diverse selection of clients from outside the pool that their internal team had considered, and the recruitment project was completed within a pre-agreed timescale of 6 weeks.

Service Delivery Managers

1 November 2023

A large record management organisation needed to hire 3 new Service Delivery Managers in a tight timeframe to keep up with onboarding multiple new clients. They contacted Kind’s Change & Transformation recruitment specialist, who compiled a shortlist of 10 candidates.

The client had identified 3 key questions they felt were very important to the role. Kind’s Change & Transformation recruitment specialist interviewed all of the shortlisted candidates, asking them these 3 questions and recording their responses. The recordings, along with CVs and profiles, were sent to the client, who used these to select 6 candidates to take forward to a final stage interview.

Thanks to this technologically assisted approach to accelerating the interview process, all 3 roles were filled within 2 weeks of taking the initial brief, with 3 of our candidates being offered and accepting very shortly after their second interviews.