Kind Consultancy have a long working relationship with a large building society, who were experiencing an increase in applications and simultaneously launching multiple new products. To keep up with the rate of activity, they were looking for 2 permanent underwriters.

Kind Consultancy used a consultative approach, taking the job specification and discussing with the client where their own recruitment attempts had not been successful. The Kind team showed the client that if they allowed remote work, they could access higher quality candidates.

Kind selected a mix of candidates who were already known to them as part of their extensive database and newly sourced candidates who were actively job seeking. The initial request for 2 positions became an extended project, with Kind acting as the client’s exclusive recruiter for underwriting positions. Across 6 months, Kind Consultancy has placed Underwriters, Senior Underwriters and Manual Underwriters with the client, all in permanent positions, and continues to work with them on all underwriting resource needs.

Interim Deputy CRO

One of the largest groups of Financial Services Mortgage & Protection Networks in the UK contacted Kind Consultancy seeking an Interim Deputy Chief Risk Officer. The organisation had recently acquired a new company and needed extra specialist resource to support the Enterprise Risk framework and function during the transitional period.

Kind Consultancy immediately contacted one of the Kind Agile Solutions bench of expert contractors who we knew had a substantial Risk history including specialist Enterprise Risk work within the mortgage sector and a track-record of successful framework design. As a member of the KAS bench, the Kind team already knew that this person was currently available for work and had a familiarity with their professional history.

We connected the client to our selected contractor and within 2 weeks of taking the initial brief, the client made an offer, the candidate accepted and was at work the following week, with a total turnaround time of 3 weeks. The client has been very happy with the contractor’s work and has repeatedly extended their contract.

Prudential & Credit Risk

A Building Society contacted Kind Consultancy looking to recruit a permanent Risk Manager who would be predominantly responsible for Prudential Risk and Credit Risk Management.

The client wanted to run the search as a retained project, because they had worked with Kind on a recurring retained basis in the past and we had been successful in all previous assignments.

The Kind Consultancy team began by running a market mapping exercise, identifying passive candidate headhunting targets as well as looking at available active candidates who were a good fit. Utilising a combination of these methodologies, Kind built, pre-screened and interviewed a longlist of candidates, using their own interviews to narrow down the shortlist to 6 which was then submitted to the client.

The Building Society interviewed 3 of the shortlisted clients and selected one to hire immediately. The client reported they were once again very happy with the service and would continue to use Kind for retained searches whenever a permanent recruitment need arises.

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