Underwriters are the lifeblood of any Mortgage function within Financial Services and an essential part of the Credit Risk apparatus. Hiring underwriters with the right knowledge, skills and experience is vital to the success of any lending organisation.

Kind Consultancy have a long working relationship with a large building society, who were experiencing an increase in applications and simultaneously launching multiple new products. To keep up with this escalating rate of activity, they were looking to hire 2 new permanent underwriters, and requested Kind’s assistance after failing to fill the positions on their own.

Kind Consultancy used a truly consultative approach, taking the job specification, learning how the need for these roles fit into wider business plans and discussing with the client where their own recruitment attempts had not been successful. The client had found that their rural location without good transport links had been a major hurdle for all of the most promising candidates they had previously had in process. The Kind team showed the client that if they allowed remote work, they could access higher quality candidates.

Kind selected a mix of candidates who were already known to them as part of their extensive database of Financial Services professionals, as well as newly sourced candidates who were actively seeking underwriting jobs. As the client continued to grow and experience a rise in customer interest, the initial request for 2 positions became an extended resourcing project, with Kind Consultancy acting as the client’s exclusive recruiter for all underwriting positions.

Across 6 months, Kind Consultancy successfully placed multiple Underwriters, Senior Underwriters and Manual Underwriters with the client, all in permanent positions, and continues to work with them on all underwriting talent needs.