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We’re now three months on from the new Consumer Duty coming into effect in relation to new and existing products and I think this is a good moment to take stock. At the beginning of this month, the FCA’s Director of Cross Cutting Policy and Strategy gave a speech on Consumer Duty, in which she […]
Motor Finance firms have become a core part of Kind Consultancy’s client-base over the years, and is one area within UK Financial Services that has really benefited from our Kind Agile Solutions contract recruitment offering, especially as the sector has faced more and more attention from regulators. Read on for a Case Study looking at […]
International banks can also benefit from our expert recruitment specialists. Kind Consultancy can help with Financial Crime resource needs for Financial Services organisations of any size, scope and locations. In this Case Study, learn how one international organisation benefited from our services. Kind Consultancy worked with an international bank who had suffered a serious and […]
IT Change & Transformation Team – Case Study An IT Change & Transformation Team is vital for any successful technology change project. In this case study we take a look at a global automotive organisation with no UK IT presence who contacted Kind’s Change & Transformation recruitment specialist looking to substantially expand their Global Project […]
A telecommunications client came to Kind Consultancy with a need to recruit a Senior Programme Manager. The client had initially attempted to fill the role both on their own and utilising and external agency but had struggled to find good candidates. Kind Consultancy’s Change & Transformation Specialist was brought in after a series of failed […]
In order to keep pace with onboarding multiple new customer firms, a large record management organisation needed to hire 3 Service Delivery Managers in a tight timeframe. They contacted Kind Consultancy and briefed Kind’s Change & Transformation recruitment specialist, who compiled a shortlist of 10 candidates. Our client had identified 3 key questions that were […]
A Consumer Finance Business reached out to Kind Consultancy looking to build a team of experienced Case Handlers, with specific expertise in working with vulnerable customers. This organisation had previously worked with Kind Consultancy on other Financial Services hiring needs, and was aware of our specialism within Complaints and of our Kind Agile Solutions offering […]
A large, established motor finance company required additional support within their Collections team to work with vulnerable customers in relation to their payment plans. Due to an ongoing relationship across previous recruitment projects, the client reached out to Kind Consultancy asking for assistance supplying experienced interim Collections Consultants for a 12-month project. Kind selected professionals […]
Complaint Handlers are vital for any regulated Financial Services business in the UK, and Kind Consultancy has an extensive track record of supplying both individual Complaints experts and full teams of experienced Complaints professionals to Financial Services firms of all sizes and types. In this Case Study, learn how Kind Consultancy assisted one firm facing […]
KYC Remediation professionals perform the important work of reviewing existing customer records to ensure they comply with current regulations. Even a small number of legacy customers can take a substantial amount of time to appraise, evaluate and update – and for a large, longstanding business, it can be a colossal undertaking Kind Consultancy supported a […]
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A specialist recruitment and executive search firm specialising in interim and permanent Governance, Risk, Compliance, Complaints, Financial Crime and Change & Transformation roles across Financial Services
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